Terms of service

Terms of Use

Effective Date: July 14th 2025
Company: Davinci LLC
Jurisdiction: California & Nevada, United States

 

1. Acceptance of Terms

By using our website, creating an account, or purchasing from Davinci LLC, you agree to these Terms of Use.

 

2. Account Registration

You must be 18+ to create an account. You’re responsible for keeping your login secure and for all activity under your account.

 

3. Product Sales & Shipping

We sell dog food directly through our website. Fulfillment and shipping are handled by a third-party logistics center in California.

 

4. Refund & Return Policy

Returns are accepted within 30 days only if the product is unopened. Opened products cannot be returned for safety and quality reasons.

 

5. Disclaimers

Our content is for informational purposes only and does not replace professional veterinary advice. Allergies, weight loss, and other health outcomes depend on multiple factors beyond our control, including improper feeding, treats, or underlying conditions. You agree not to hold DaVinci Petfood LLC liable for any adverse reactions. We do offer free consultation via our website form.

 

6. User Content

Users may post reviews. We reserve the right to remove any inappropriate or misleading content.

 

7. Data & Privacy

We collect personal and pet-related data to improve our service. Cookies and analytics (e.g. Google Analytics) are used. See our [Privacy Policy] for full details.

 

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for our products.

 

9. Governing Law

These terms are governed by the laws of California and Nevada.