Privacy policy

Privacy Policy

Effective Date: July 14th 2025
Company: DaVinci Petfood LLC
Jurisdiction: California, United States

 

1. Information We Collect

We collect the following information when you use our site or make a purchase:

• Personal Info: Name, email, address, phone number

• Pet Info (Optional): Dog’s name, breed, age, and health conditions

• Technical Info: IP address, browser type, referral pages

• Behavioral Data: Through cookies, Facebook Pixel, and Google Analytics

 

2. Payment Data

We do not store or process payment data directly. All payments are handled by third-party providers (e.g., Stripe, PayPal) under their terms and policies.

 

3. Use of Information

We use collected data to:

• Fulfill orders and customer service

• Improve website functionality and marketing performance

• Send newsletters and promotional emails (opt-in only)

• Personalize user experience (including pet-specific content)

 

4. Cookies and Tracking

We use cookies and tracking pixels to:

• Analyze site traffic

• Run remarketing campaigns

• Measure ad effectiveness

You can disable cookies in your browser settings.

 

5. Third-Party Tools

We use third-party services (e.g., Twism loyalty, review plugins) that may collect user data. These services operate under their own privacy terms.

 

6. Data Sharing

We do not currently sell or share your personal information with third parties for marketing. If that policy changes, we will update this notice and comply with California CCPA obligations.
Note: We may share non-personal pet data (e.g., breed trends) with marketing partners for industry insights.

 

7. Data Storage and Security

Your data is stored securely on Wix-hosted infrastructure. We retain customer information for up to 5 years, unless you request deletion earlier.

 

8. User Rights

You have the right to:

• Access, update, or correct your information

• Request deletion of your data
  To submit a request, contact us via our [Contact Form].

 

9. California Privacy (CCPA)

We respect California residents’ privacy rights. If we ever sell personal information (currently, we don’t), we will provide a clear “Do Not Sell My Info” link.